Custom Tones, LLC
Prices & Information
.
order / contact
ETHOS GUITAR FX
SEND ORDERS & QUESTIONS TO:
To Order: Specify Pedal & Mods
Include: Your Name, Shipping Address and a phone # if shipping outside USA.
An order confirmation & estimated ship date will be sent to you within 3 days.
If you don't receive an order confirmation, please re-send your order.
An invoice will be sent to you via PayPal. Payment is due within 3 days.
Prices Shown in US Dollars and do not include Shipping & Insurance fees.
Orders are shipped via Insured USPS Priority Mail, unless otherwise arranged.
RETURN POLICY:
This policy does NOT apply to MODS (Retrofits) installed after the initial purchase.
You have seven (7) days (from the date you receive your order) to return your purchase. Before you return your Ethos you must submit a Return Request to us (via email: rob@customtonesinc.com) of the pending return. A Return Material Authorization (RMA) number will be issued to you via email.
The RMA# will be issued to you after you submit your request. Please write the RMA on the outside of the box. Enclose a note with the return # inside the box, along with your name, email address, and shipping address. If you return anything to us without a Custom Tones, LLC-issued RMA number, you will be charged a 10% restocking fee, no exceptions.
All Returns are also subject to meeting the following conditions:
1. The Ethos and power adapter must be returned in pristine/perfect condition, i.e., the Ethos and adapter must come back in exactly the same condition in which they left our factory.
2. Your return MUST be received by us within 10 days of the day you submit your Return Request. Late returns will be assessed with a 10% restocking fee.
3. You must send back the Ethos carton along with all paperwork and packaging materials that were with them. If your returned Ethos and supporting materials do not come back to us in brand new condition, you will be charged a 15% restocking fee. Do Not use the Ethos Overdrive carton as a shipping box.
4. You will be responsible for all return shipping and handling fees.
5. Custom Tones, LLC will not be responsible for any merchandise lost or damaged in the return shipment to the factory.
WARRANTY: Custom Tones, LLC warrants the Ethos Overdrive against any defects that are due to faulty material or workmanship for a period of one year from the date of original purchase. This warranty does not cover damage to the Ethos resulting from accident, abuse, tampering, alteration or misuse. The 12VDC power adapter is not covered under this warranty.
Should you experience any difficulty with your Ethos, please contact us via email: rob@customtonesinc.com. If it is determined that the Ethos has become defective within the warranty period and must be returned to the factory, Custom Tones, LLC will issue a Return Material Authorization (RMA), and shipping and handling instructions.
Custom Tones, LLC will not be responsible for any merchandise lost or damaged in the return shipping to the factory.
Custom Tones, LLC will repair the product free of charge, provided it is returned freight prepaid to Custom Tones, LLC with a valid RMA number. Shipping charges back to the customer will be paid by Custom Tones, LLC within the United States only. Repair or replacement parts installed will then be warranted for the unexpired portion of the original warranty term.
This warranty is not transferable.
There are no warranties which extend beyond the terms described herein.
Parts used in any (MODS) modifications of the Ethos are warranted for the unexpired portion of the original warranty term.
Prices and Specifications are subject to change without notice.
Repairs Outside Warranty Period:
Contact us for an RMA number. When your unit arrives it will be evaluated. This evaluation costs $25 dollars. If an issue is found, the $25 dollars will be applied to the repair costs. If no issue is found, you will be billed $25 dollars plus shipping fees via paypal. Your pedal will be returned as soon as the payment is processed.
SEND ORDERS & QUESTIONS TO:
Rob@CustomTonesinc.com
- To Order: Specify Pedal & Mods
- Include: Your Name, Shipping Address and a phone # if shipping outside USA.
- An order confirmation & estimated ship date will be sent to you within 3 days.
- If you don't receive an order confirmation, please re-send your order.
- An invoice will be sent to you via PayPal. Payment is due within 3 days, unless otherwise arranged.
- Prices Shown in US Dollars and do not include Shipping & Insurance fees.
- Orders are shipped via Insured USPS Priority Mail, unless otherwise arranged.
____________________________________________
Designed and Assembled in the USA
Our Goal is to ship your Ethos in a timely manner
while maintaining High Standards in:
Tone Quality, Workmanship & Customer Service.
_______________________________________
Estimated Build Times:
- Ethos Overdrive Preamp & Amps: 30-60 days
- Clean II Preamps and Amps: 30-60 days
- Clean Fusion DELUXE Preamps: 1-4 months
- TWE-1: 7-21 days
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Important Notes:
- For shipments going outside the USA, check with your customs office for information about possible custom fees.
- Ethos Prices and Specifications are subject to change without notice.
- The Ethos Overdrive AMP must only be powered using the power adapter furnished with the unit. Use of other power adapters can result in poor performance or damage the Ethos Overdrive Amp.
SEND ORDERS & QUESTIONS TO:
Rob@CustomTonesinc.com
Prices [in USD]:
CLEAN FUSION DELUXE PREAMP
$659 + s/h [Power Supply not included]
ETHOS TWE-1 PREAMP $225 + s/h
Power Supply not included.
ETHOS OVERDRIVE PREAMP $399 + s/h
(Comes standard as TLE or Classic)
Power Supply included.
Mod Options:
TLE/Classic switch $89
FX Loop $99
HRM eq $119
HRM bypass switch $37
ETHOS CLEAN III PREAMP $319 + s/h
External power supply not included.
Mod Options:
1] +20db Gain Control $39
2] DOS Option $69
3] Mid-Flat Selector Toggle switch $29
4] Mid-Flat Auxiliary Foot Switch jack Interface $29
5] Remote Footswitch $71
6] Mid Contour Switch $79
ETHOS CLEAN II PREAMP $279 + s/h
9 V battery Included (except w/ FXL mod)
External power supply not included.
Mod Options:
FX Loop $99
HRM eq $119
HRM bypass switch $37
ETHOS OD AMP $595 + s/h
( TLE or Classic)
Must be powered by power supply
furnished with the unit.
Mod Options:
TLE/Classic switch $89
FX Loop $99
HRM eq $119
HRM bypass switch $37
ETHOS CLEAN II AMP $474 + s/h
Must be powered by power supply furnished
with the unit.
Mod Options:
FX Loop $99
HRM eq $119
HRM bypass switch $37
ETHOS POWER AMP $220 + s/h
Must be powered by power supply
furnished with the unit.
ETHOS POWER AMP "MINI" $220 + s/h
(Same dimensions as Ethos Clean II)
Must be powered by power supply
furnished with the unit.
RETROFIT MODS:
(Mods installed after initial purchase)
FX Loop $120
HRM eq $145
HRM Bypass Switch $65
Power Amp $250
plus shipping both ways.
ETHOS OD T-SHIRTS $20 + s/h
Copyright 2013. custom Tones LLC. All rights reserved.